Streamlining application risk response for the enterprise with ServiceNow integration

We’re bringing the power of Apiiro’s application security posture management (ASPM) to ServiceNow Vulnerability Response. This integration bridges the gap between security, operations, and IT to unify contextual application risk prioritization and IT security response.

Why Apiiro + ServiceNow?

Designed to help enterprise teams efficiently manage their risk response, ServiceNow Vulnerability Response connects vulnerability insights with enterprise IT workflows to provide a collaborative workspace to remediate risks. With a deep connection to IT, ServiceNow makes it easy for enterprise teams to manage grouped vulnerabilities, get real-time visibility into remediation statuses across different teams, and see relationships across applications and systems, including the supported services.

Just as ServiceNow is the nexus for risk response, Apiiro is the source of truth for application security visibility, prioritization, and risk-based governance. Apiiro’s ASPM platform integrates with any and all security tools to ingest and contextualize findings based on real, business-critical risk. Apiiro’s deep intelligence, powered by code analysis and runtime context, provides risk-based prioritization and actionable remediation guidance to accelerate remediation and save time triaging.

With this integration, we’re bringing together the best of both worlds. Leverage Apiiro’s ASPM to take the work out of prioritization and push business-critical risks automatically to ServiceNow Vulnerability Response for seamless application risk management and response response.

Together, this integration empowers our customers leveraging ServiceNow to:

• Unify and streamline risk management by consolidating critical risks across their applications, network, and IT systems
• Reduce the mean time to remediation (MTTR) with automated workflows and root-cause identification in code
• Strategically optimize organizational risk posture with shared dashboard insights

Unify and streamline risk management by consolidating critical risks across their applications, network, and IT systems

With AppSec risk insights from Apiiro in ServiceNow, our shared customers can rapidly identify where to focus remediation efforts across application, network, operations, and other security risks within their organization.

Apiiro not only identifies and paints the full contextual picture surrounding application risk, but also deduplicates, correlates, and distinguishes real risks from false positives. These risks and insights from Apiiro are automatically populated as AVITs (Application Vulnerable Items) or added to existing Apiiro AVITs in ServiceNow for enriched risk context, coalescing application risk, remediation workflows, and vulnerability status, including remediation progress, into one centralized workspace.

This approach enables MTTR reduction across disparate teams, cutting through noise to reduce false positives, saving time triaging backlogs, and focusing on remediating real, business-critical risks.

Reduce the mean time to remediation (MTTR) with automated workflows and root-cause identification in code

To fix vulnerabilities quickly, both Apiiro and ServiceNow help eliminate manual response efforts with automation. While Apiiro focuses on expediting processes for AppSec teams, ServiceNow is embedded deep within IT orgs, supporting broader IT and vulnerability teams by automating remediation tasks, workflows, and policy enforcement for fast, efficient response.

Now, you can accelerate application risk remediation even more with enriched risk application code context from Apiiro, such as root cause, the repository it’s located in, and the associated code owner. This in-depth, code-to-runtime context, like risk likelihood and business impact, ensures teams can focus on real risk and understand the next steps to fixing the issue.

When a critical risk is found in Apiiro, you can seamlessly respond with existing ServiceNow workflows to route tasks to the relevant teams across the entire organization and monitor their remediation status in ServiceNow.

This unified approach delivers clearer remediation paths and automated workflows to drastically streamline your remediation cycles and reduce risk faster.

Strategically optimize organizational risk posture with shared dashboard insights

In addition to leveraging Apiiro dashboards and reports to get a unified view of your application attack surface and security posture, you can now measure and track key metrics with dedicated ServiceNow dashboards, including metrics on the Apiiro ingested risks (e.g. New AVITs by severity, Resolved AVITs) and on the connector health (e.g. success rate, throughput, ingestion runs in the past month).

The Apiiro dashboard in ServiceNow focuses on AVITs, showcasing the distribution of Apiiro source AVITs by risk level, total new and unchanged AVITs, and total fixed, closed, and resolved AVITs, so you can understand how much risk you’re carrying and the impact you’ve made to reduce this risk.

To complement the dashboards in ServiceNow, you can leverage the Apiiro dashboards and reports for more granular insight into your risk, team performance, and overall application security posture.

Apiiro dashboards and reports surface and track key metrics from both native and third-party security tools across your software development lifecycle, including KPIs like MTTR, development velocity, risky material changes, and more to help you measure and optimize AppSec program’s efficacy.

Both Apiiro and ServiceNow distill complex security metrics into clear insights suitable for boardroom discussions, enabling decision-makers to understand and communicate the company’s security landscape. Managing and tracking key performance metrics across ServiceNow and Apiiro helps ensure you’re making data-driven decisions on priorities, strategy, and investment that will strengthen your security program.

Drive faster, more efficient vulnerability response across security and development teams

Apiiro’s integration with ServiceNow empowers teams to streamline risk management and response, so they can secure their applications without hindering development. Designed to keep our customers in full control, you can customize which risks to ingest with various filters (e.g. risk level, risk category), set ingestion cadence or run on-demand, and log each run for tracking and auditing.

This integration is available as a part of the preview program. To learn more, schedule a demo with our team.